Quote:
Originally Posted by pornguy
Thats a load of crap. Next time you get on a CS call with some ass hat in Inidan that you can not understand remember that you posted this.
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True, but companies would still rather have you talk to an Indian at less cost than an American. There's also a reason why you get automated messages when you call just about every CS line for any company. People are expensive, they are lazy, they go on 2 hour lunches, they go on 1-year maternity leave, they get drunk and show up late for work, etc. etc.
So do you think the majority of American corporations really care if customers are frustrated with their CS experience? Obviously not, that's why you get the Indian on the other line and not and not someone from Indiana.