Quote:
Originally Posted by Kevsh
True, but companies would still rather have you talk to an Indian at less cost than an American. There's also a reason why you get automated messages when you call just about every CS line for any company. People are expensive, they are lazy, they go on 2 hour lunches, they go on 1-year maternity leave, they get drunk and show up late for work, etc. etc.
So do you think the majority of American corporations really care if customers are frustrated with their CS experience? Obviously not, that's why you get the Indian on the other line and not and not someone from Indiana.
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Once I read the problem is we are a good enough country, like in japan cell phones work in subways.Here your lucky if it works in your house but we are ok with that. You pay 10 bucks to go to a movie, to be shown fucking tv commercials thats the point of paying the ticket no commercials but we are passive as consumers. So companies give us shit and we smile.