Jace look around most of the host your comparing us to don't even offer virtual hosting. While we choose to embrace the newest and latest technologies others choose to run from it =) Listen to what your saying...our dedicated, virtual and managed services are second to none. We host thousands of servers if we have a complaint about a $9.95 client every now and again I can accept that. Issues are bound to happen...it's how we deal with them that counts and separates us from your typical host.
Again, like any other issue that should arise we will handle it professionally and efficiently as we handled this one
I'm starting to think this is a personal issue you have with me. Are you still upset at me for not allowing you to DJ at our event? sigh...
Speak easy - its over 60 now!