Quote:
Originally posted by DonovanPhillips
Corvett - thanks for the phone call. 
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Yes, it was very nice talking to you. It does seem like a very simple issue, one that can be handled in a very short amount of time with the proper information in front of us. I am going to try to find out what happened and if need be, work on improving our system accordingly.
If anybody ever feels that they have issues that are not getting resolved to their satisfaction, please do not hesitate to contact your sales rep. In addition, I am always available
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