My mate just contacted them, here is the transcript of the phone conversation:
Please wait while we find an agent to assist you...
You have been connected to Jeff K Scott.
Jeff K Scott: Hello, my name is Jeff Scott and I'm your Planet sales representative. What can I help you with today?
Customer: Hi , I am hearing that you are hosting a site, that has taken our sites and is offering memberships to them
Customer:
http://www.porn-catalogue.com/
Jeff K Scott: we host over 4 million websites so it's possible
Customer: is that correct?
Jeff K Scott: what is your issue?
Customer: this site has literally taken every adult site in the industry, including ours and is telling surfers they can buy passwords to our site
Jeff K Scott: we don't host just websites, we are in the business of selling dedicated servers, a lot of our customers are resellers that host single websites from those dedicated servers
Customer: i can start with about 10 things that make this illegal
Jeff K Scott: you can report any illegal activity to
[email protected]
Jeff K Scott: they will investigate the issue and go from there
Customer: is there a phone number, you will want to rectify this before the lawsuits begin
Jeff K Scott: there is nothing i can do to help you
Customer: phone number?
Jeff K Scott: there is no phone number for abuse, i can tell you that they reply very quickly
Jeff K Scott: you can also copy
[email protected] as well
Jeff K Scott: please include the IP of the site that is committing the illegal acts
Jeff K Scott: i promise you that your issue will be addressed promptly
Customer: writing email now
Will keep you updated on the reply from e mail