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I think it would be very hard to get someone to pay for this service at $30 per month. As was posted earlier most people go months on end without need for help. If I go 5-6 months without ever needing help then I just spent 150-180 on nothing. After a year I would have spent $360 for nothing and even if I needed you during one of those months it is still a lot of money when you consider I can just got to Dell.com and get a new computer for around $350.
I would think the better thing to maybe try would be to sell a service contract that they paid one fee for and it gave them so many hours of credit. Say for example they could buy a 2 hour contract for $50 and it was good for 12 months. Any time during that year that could call you up and you could come fix their computer. It is more like an insurance policy. the potential problem with them is you have to keep track of who has used how many hours and so on plus you have to always be selling new contracts.
You could also do some looking and see if you can buy components and build computers. Build people new computers then sell your service as part of the price. Your niche would be they get a custom built computer with a set number of hours of free tech support and on site support or something like that. A friend of mine does something similar here where I live only he focuses on higher end stuff. His computers aren't cheap, but they are very good, all use top quality parts and are custom built for people and gives every buyer a warranty and free support for a certain time period (I think 6 months). He isn't making bank, but it is a nice second job and he just got a contract to do all the computer for a small city which is pretty sweet.
It is hard to get people to pay $30 a month for a porn site with half a million pictures and movies in it and that site gives them orgasms, I think getting them to pay monthly for something they aren't using will be extremely difficult.
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