3x in the last month I have found fee charges to my accounts. when I went through all my statements of last month or so, the fees were like $300 plus dollars!
now I get a statement and they are charging me $29.95 on my business account! since when? I investigated and the bank took liberty to change my account status to a business advantage and I've been getting charged monthly fees of $29.95 for the last 3 months.
their customer service reps are assholes, won't do a damn thing for you, could care less and its a waste of time on the phone so
I went right into the bank and told them that after 14 years of being a customer either they take these fees off or I close all my accounts, take my money out and walk across the street to Washington Mutual, Bank One, Wells Fargo or any in the 3 block radius. They reimbursed me almost all of it. But who decided to change my account status type without my knowledge, that makes me feel all warm and fuzzy. I told them that its unnerving to have someone take liberties with my accounts.
I asked them to go into the records and find out who did the change and when, they said they don't have a log in the system to check on the person who may have done it. that's nice.
but man, B of A is getting worse each day. it's over $400 I have caught in charges. I should probably go back into the statements a year to see what they really got out of me.
Out of the US banks, any suggestions?