Quote:
Originally Posted by baddog
That business model results in lousy feedback and the cheapest of customers.
There is no question, we are not an inexpensive hosting company, but our customers know what they are getting and are more than willing to pay for it.
Do quality work and you will get quality customers. Do things half-assed so you can do it cheaply and you will end up with customers that do nothing but complain privately and on the boards.
You will also end up having to charge lower and lower prices as you try to keep under-cutting the competition. Not a great way to run a business IMHO.
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Very well put. You need to build a reputation of quality, not of cheapness. Not everyone is after the cheapest deal out there. Successful people want to work with successful people.