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bank of america is HORRIBLE
they did something similar to us, but without any merit, ended up being almost $1300 in fees
we complained for almost 3 months, back and forth on the phone at least 30 times, til eventually we got them to admit they were the ones that fucked up, but by that time we had switched banks
the dude on the phone told us "we will credit it to your account", when I told him we no longer had an account there he said, AND I QUOTE "sorry, there is nothing we can do" and hung up
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