well, they probably install a bunch of useless shit on their various computers based on whether it is a laptop or a desktop. There are different versions of XP though, maybe that is what he is talking about?
I have an HP laptop with windows XP home and my desktop (which died recently) had windows XP Media Center and my desktop before that had Windows XP Pro. All of them were slightly different but not enough to really notice. Now I have Windows Vista and it is fine. I heard so much negativity but to me it is nothing to get upset over. I planned on reinstalling but there was no need because it runs ok.
I wouldn't listen to some guy who works at Dell. He is probably just trying to make you spend extra money. I have reformatted the drive on most of my computers and they have all run better after because they are cleared of all the OEM junk they install.
goodluck.
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