Thread: Natnet down??
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Old 09-24-2008, 07:15 AM  
LBBV
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Join Date: Aug 2002
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Quote:
Originally Posted by tranza View Post
Wow, what kind of statement is that???

Seems like a totally uncalled attack.
Hi there,

If you read a bit further down, you'll also see an apology for the tone of that message

Quote:
You know what, MarcJacob....you are exactly right. That was a pretty bad attitude on my part. For that, I apologize. I am just frustrated that we bust our ass to make sure that we are at 100% all the time and we go for literally years without any issues and then in a matter of 3 months we have 3 events. PLease accept my apology.

The bottom line is that all hosts have issues from time to time and we are not immortal so it will happen to use from time to time, as well. I guess I just take it very personally and my customers love us for it.

Again, I apologize to you and everyone else for the attitude, as well as for the outage and I commit to you that I will bust my ass to make sure that we go years before the next one.


--T
-- Bill
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