I didn't want to make this post or be in this position, but we've been following the situation with Alphared closely the last few days. What has prompted me to finally make this post is the dire outlook on the situation. I have heard from multiple clients, some who have already been able to move out and others who are in a frenzy trying too get out that things are coming to a grim ending. Allegedly, the lawsuit has put Alphared into a position that it can't recover from and according to some rumors that we have heard the staff has been completely fired.
We've tried to contact Alphared on behalf of some of these customers who are asking us for help, and none of the extensions work for either sales or support. Their customer portal is also non-functional and all other attempts at reaching ANYONE at Alphared is a dead end. No one is answering, no one is around and according to the rumors the doors are locked and the staff gone.
Please heed this warning and ensure you have backups of all your data and information that you cannot lose. All the signs are pointing to Alphared dissapearing from being available on the internet which will make your websites and businesses down for the count.
The blow to all our industries will be huge if the amount of customers that Alphared has all of a sudden go offline and cease to exist over night or come back up with heavily dated copies of their data.
I want to ask that all hosting providers come together as a community and extend a hand to the customers of Alphared and help ensure that everyone who needs backups or a migration from their current servers is helped properly and swiftly before the worst happens.
Since there is no communication at all with anyone from Alphared, and all their important methods of contact (customer portal and phone) are inaccessible, we can only assume that the plan is abandon ship. If that is the case there is no telling when servers will start going down due to a number of issues that won't have staff around to help with or vendors disconnecting for non-payment and being unable to reach anyone.
I am going to post some offers below for those who need to still backup their data or do a server migration.
We have techs standing by to get your data moved off ASAP. However, I want to warn you ahead of time that we will not be matching pricing like $4/Mbps. We can be competitive but it will have to make sense to us. So if you need to get moved off still, we are standing by ready to go to help save your data.
For some reason ICQ and AIM is down at this time for me but email me directly or Sales [at] oc3networks.com and out team will be happy to assist.
If anyone from Alphared read this PLEASE contact us so we can help customer at least understand what is going on and get them some piece of mind.