Yeah, I have received them. Not on volume, but they come in spurts.
A lot of times, the e-mails will not match. So even if they have enough info to show they are a member... like exact name to match membership, how they signed up (which processor) but sent from a different e-mail.
If it sounds legit from their e-mail, a lot of times I will refer them to CCB, or Verotel lost password pages. Sometimes I will resent their password, but, to the e-mail listed on the sign up. Not to the one they e-mail me from.
They have to provide enough info for me to believe it's them. But I will never reply with username, and password, to their original e-mail. I guess it's a case by case basis for me. Based on their e-mail, and my mood.
I DO get a few here and there where they signed up for one site, but claim they lost password to some other site I have. But I check that and then tell em, sorry toots. Wrong site.
