When I get a bounced check, charge back or issues a refund....
I will write to CCB/Verotel instructing them to block this person's name, credit card, and IP from ever signing up again.
Which I also CC to the customer.
A few over the years have wrote me to complain, or plead their case. I refer them back to the original e-mail sent at the time of transaction, and hope they enjoyed their credit.
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Should You Email Your Members?
Link1 | Link2 | Link3
Enough Said. 
"Would you rather live like a king for a year or like a prince forever?"
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