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Bruj, I'm with Danielle and Ben. I've had an account there over 10 years now. Hundreds and hundreds of domains. Never a problem.
In fact the reverse ... stunningly fast customer service every time. Even once getting back for me a major domain that somehow got past my notice renewing. I have nothing but good, make that outstanding, words for the service and rep of Domain Name Systems.
In a nutshell, I've been with them over a decade for a single reason: they earned it and keep earning it!!!
Sounds to me that a few idiots (as usual) have some other motive or BS axe to kill. Yeah it's the GFY way, I know. Blather on but maybe pick a company worth trashing instead of DNS.
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