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So basically, what it comes down to when worrying about which hosting company to use is:
- Redundancy in their network -- are they using redundant (2 or more, that can take the full load should 1 fail?) routers?
- Do they have AT LEAST 2 backbones, so they have a backup plan WHEN one of those backbones has an issue?
- Does each of their backbones have enough capacity to handle the complete outage of another backbone without causing slow downs or packet loss?
- Do they have quality network hardware and spare parts for their routers? (very expensive)
- Do the datacenters have proper UPS and Generator systems for backup power and tested and working cut-over procedures so the transfer to backup power AND BACK is seamless?
- Is their support ON-SITE AT THE DATACENTER 24 hours a day so any physical issues are handled without delay?
- Are the staff they employ both in the day AND the night qualified to work on complicated tickets?
- AND MOST IMPORTANT OF ALL: ARE THEY SELLING AT PRICES WHERE THEY ARE MAKING A _PROFIT!?
Too many hosting companies try to squeeze deals in just to get some revenue or close the deal. EVERY deal has to be profitable or they are setting themselves up for FAILURE. They need to examine every one of their costs and ensure that each deal they close is a good deal. Not just a "revenue" deal.
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