Amazing that everyone is not honest like Freak Bucks.
DirtyWhiteBoy you raise some good points. Yes it's all guess work and maybe you think the customers like to get a bill they did not expect. I'm sure you love to buy something for $10 and find a bill for $100 and you keep going back to the store that did this. The rest of us would never go near it again.
Think about this for a moment. If the rebills are customers who want to belong to a site then they are logging in and enjoying it and all is good. If it's customers who forgot to cancel and no longer want to belong to that site they will eventually see the bill and think WTF did I do that for? Then the next time they will think twice about joining, or maybe more than twice.
If it's someone who wants porn but not from that site he joins another site. Maybe one of yours. He's a happy confident buyer who will keep coming back. And this is how we have to think of our customers. They are repeat buyers whose only impulse is what porn to buy today. If we keep thinking of them as one off impulse buyers who we can rip off for as much as possible because they won't come back. Then they won't come back. Maybe you w9ould but they won't. Because today they don't have to, They think tubes are a better supplier of porn for most of them.
The thing is sales are falling and as an industry we need to put everything right and stop thinking short term greed. Because that is what got us here.
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