Quote:
Originally Posted by V_RocKs
So a bunch of webmasters were telling me the horror stories of Incredible Dollars and their billing practices.
I decided to investigate and signed up for Sweet Yurizan. Upon signing up I waiting a few hours and made VERY SURE to read EVERYTHING. I unchecked the prechecked cross sales and none of them have shown up yet... However!
I did CANCEL after that few hours and I even unchecked the prechecked cross sales on the CANCELLATION FORM!
Today I just got billed for the full monthly charge even after canceling online and being given notification of my cancellation.
So, Incredible Dollars. The ball is in your court now.
And to make things EVEN JUICIER... I won't tell you who I am... You can find out easy enough just whois'ing my domains.
The real test is whether or not you bill me for the things I unchecked. Which was another practice other webmasters caught you doing to their cards.
For some reason they don't have the balls to do this in public. I don't mind airing the laundry.
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VRocks I truly apologize for the problem but we truly have a had a honest problem.
I just freaked out after someone sent me this thread but just
spoke with the person in charge of our nats and cross sales his name is Jim.
We did a full nats upgrade of our system this week
and our fully disclosed
cancellation script was affected and broken due to the upgrade. We have the full logs of everyone who attempted to cancel, and they will be canceled and refunded any fees that they have been billed since that date. The problem was fixed yesterday, and was an upgrade error which was caused by the
NATS as an upgrade and nothing else.. We also had many other problems this week due to the upgrade but Nats has finally completed everything as of Friday.
Please email Jim at incredibledollars dot com me and he will take care of you personally...
As per recent complaints and threads we do offer
legally disclosed cross-sales, but we also provide revshare links where the cross-sales are unchecked so all of our affiliates have options including CCBill with no rev share links.
None of the accusations made on the boads have had any validity, and the people posting them refuse to communicate with us directly. Many are fake nicks and competitors that our obviously fucking with us.
No full or complete
details of these transactions have been provided, meaning we can't even look them up or verify any information whatsoever. In closing, the bottom line is we are one of the fastest growing programs on the net with both organic joins and we do do a lot of cross sale joins as well and due to the high volume of sales and countless affiliate programs that add our incrediblepass cross sales to their join pages, a certain percentage of complaints are inevitable. Lets face it, when people are high, drunk or jerking off, and sign up for another website, it is inevitable that people a small percentage of people will complain when they get their bill 30 - 45 days later and see IncrediblePass on their credit card statement, when they initially ordered another website, hence, many will then make innacurate accusations.
Most of the threads started on message boards are becoming hate groups real quick no matter how any person or company replies and we feel as if we reply to threads, it will just add fake nicks and jealous or non serious webmasters to make more innacurate accusations..
I$ spends hundreds of thousands of dollars on updating excluisve content, everyday,
unlike most other programs on the net that offer cross sales or not but rest assure we are in this for the long run...
I again can only apologize for the problem and get you a refund asap.
In closing, although I really do not understand cross sales that well, anyone doing any
tests that ever have a problem, please do not hesitate to email me directly and privately (not on boards) as we will terminate any entity involved with doing any of these cross sales not disclosed properly or done in any way that is wrong immediately. I am sick of the shit and will not put up with anybullshit. Again email me directly.
Remember if you do not like cross sales use are cc bill or rev share links and contact Jim to set yourself up. We have offered unchecked cross sales for 3 months now.
Truly Yours,
Glenn