GoFuckYourself.com - Adult Webmaster Forum - View Single Post - US Airways

96ukssob · 12-19-2008, 12:52 AM

So i just booked my flight to Vegas in Janurary for Internext/AVN with US Airways.

btw, if anyone has an extra Internext pass for my gf, hit me up... ill show you naked pictures when were drunk

I used Amex points to buy the tickets, but have enough frequent flyer miles in my US account to upgrade my gf's seats, plus I have a credit on my account for my seats. So I call them, and they tell me that I CANT upgrade my seats because the credit is on another flight, even tho there is a note on my account for the upgrade. I have to now write to them about this... even though this is AFTER i spoke to three people including a supervisor.

now im pissed, but its getting worse... they go to upgrade my gf's seat, but the woman does ONE WAY upgrade which is 15k miles. She goes to do the other and says I dont have enough miles. Im like uhh no I have 26k miles and its 25k for the upgrade and then she tells me how because she did it this way, I cant upgrade the other leg of the flight unless I buy miles.

now im really pissed and she transfers me to the department that handles this, but they are closed so I have to call back. Ive been on hold for almost 30 minutes and another lady picks up the phone and i have to tell her what happened, then I have to tell her again because she cant understand why that was done and says there is nothing they can do. And my credit... she says I have to pay $150 to have the miles put back into my account then I can upgrade. This is not true and she is wrong, but doesnt believe me so I ask (nicely) to speak to a supervisor. She says "sure" and im on hold for 15 minutes and someone picks up and HANGS UP!

now im steamed and im on hold over over 30 minutes now calling back. meanwhile, as im listening they now charge $2 for a soda in coach class. seriously? wow, how cheap. Ive been flying with delta for the past 2 years, but wanted to use up this credit and miles I have before my silver status with us airways runs out... now I really really regret booking the tickets with them

just wanted to share... g'nite!

12-19-2008, 12:52 AM
96ukssob So Fucking Banananananas Industry Role: Join Date: Mar 2003 Location: If I was in your ass you'd know it Posts: 12,991	US Airways - Im not happy with you! So i just booked my flight to Vegas in Janurary for Internext/AVN with US Airways. btw, if anyone has an extra Internext pass for my gf, hit me up... ill show you naked pictures when were drunk I used Amex points to buy the tickets, but have enough frequent flyer miles in my US account to upgrade my gf's seats, plus I have a credit on my account for my seats. So I call them, and they tell me that I CANT upgrade my seats because the credit is on another flight, even tho there is a note on my account for the upgrade. I have to now write to them about this... even though this is AFTER i spoke to three people including a supervisor. now im pissed, but its getting worse... they go to upgrade my gf's seat, but the woman does ONE WAY upgrade which is 15k miles. She goes to do the other and says I dont have enough miles. Im like uhh no I have 26k miles and its 25k for the upgrade and then she tells me how because she did it this way, I cant upgrade the other leg of the flight unless I buy miles. now im really pissed and she transfers me to the department that handles this, but they are closed so I have to call back. Ive been on hold for almost 30 minutes and another lady picks up the phone and i have to tell her what happened, then I have to tell her again because she cant understand why that was done and says there is nothing they can do. And my credit... she says I have to pay $150 to have the miles put back into my account then I can upgrade. This is not true and she is wrong, but doesnt believe me so I ask (nicely) to speak to a supervisor. She says "sure" and im on hold for 15 minutes and someone picks up and HANGS UP! now im steamed and im on hold over over 30 minutes now calling back. meanwhile, as im listening they now charge $2 for a soda in coach class. seriously? wow, how cheap. Ive been flying with delta for the past 2 years, but wanted to use up this credit and miles I have before my silver status with us airways runs out... now I really really regret booking the tickets with them just wanted to share... g'nite! __________________ Email: Clicky on Me