GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Did you use FedEx to ship during Christmas?

AaronM · 12-29-2008, 09:32 AM

I did.

I shipped a package on the 18th of December. FedEx said it would be there on the 24th but that because of the holiday, there could be a delay...>BUT, if I paid them an extra 8 bucks or so that I could have "Date Certain Delivery."

So, I paid the 8 bucks.

Today is the 28th and the package has still not arrived. It's been sitting in the destination city since the 23rd and has not moved.

I called FedEx to ask for a full refund and was told that "Date certain delivery is not available during the holiday season."

Then I asked why FedEx offered and charged me for a service they to not intend to back up. Why was this service offered if it's not available and how many other people paid for this service only to get screwed by FedEx as well?

I'm not sure how many packages FedEx moves each Christmas but I can assume it's a fairly high number. I think it's also safe to conclude that more people would purchase their "Date Certain Delivery" service during that time of year.

Not sure why they would open themselves up to a class action law suit like that, but they did.

Am I off base or is this an unfair business practice on their part?

12-29-2008, 09:32 AM
AaronM Too lazy to set a custom title Industry Role: Join Date: Oct 2001 Location: ┌∩┐ ◣_◢ ┌∩┐ Posts: 46,909	Did you use FedEx to ship during Christmas? I did. I shipped a package on the 18th of December. FedEx said it would be there on the 24th but that because of the holiday, there could be a delay...>BUT, if I paid them an extra 8 bucks or so that I could have "Date Certain Delivery." So, I paid the 8 bucks. Today is the 28th and the package has still not arrived. It's been sitting in the destination city since the 23rd and has not moved. I called FedEx to ask for a full refund and was told that "Date certain delivery is not available during the holiday season." Then I asked why FedEx offered and charged me for a service they to not intend to back up. Why was this service offered if it's not available and how many other people paid for this service only to get screwed by FedEx as well? I'm not sure how many packages FedEx moves each Christmas but I can assume it's a fairly high number. I think it's also safe to conclude that more people would purchase their "Date Certain Delivery" service during that time of year. Not sure why they would open themselves up to a class action law suit like that, but they did. Am I off base or is this an unfair business practice on their part?