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Old 01-06-2009, 12:11 PM  
Vicious_B
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Join Date: May 2008
Posts: 2,564
There is no excuse asking a customer to hold on while you are on an obviously personal phone call. If you are talking to a customer on the phone thats understandable but chit chatting with your friend while I am standing there waiting for service is a sure fire way for me to turn around and walk out.
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