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I don't think laziness is just a GFY thing, it's a society thing. The economy is in the shitter and I needed something on my roof fixed. I've literally gone through 10 companies in Chicago who have either given me a run-a-round or said they weren't interested in doing it. I had one company come out, setup a time, and then never show up.
This is just one microcosm of business today. Everyone just seems to want a quick and easy buck.
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