Quote:
Originally Posted by sharphead
Did they move all their business account managers back to USA from India?  |
i have called dell at least 3 times for support... never have i gotten a guy that wasnt (to my best assumption) a white guy in the states...
the reason i say warren is because i truly remember the first main time i called them ... his name was warren, from ohio i believe... he was extremely helpful and knew exactly what i seen as I seen it on my desktop on my end... why? because he was a pro...
There was even a moment he said ok this next step will take 15 minutes... now is a perfect time to set the phone down and go take a break, watch some tv or make a sandwich (i was reformatting my HD and making partitions and such)..
I called costco customer service yesterday and i got some girl with a name equivalent to Shaniqua, where from I dont know..but she didnt help me much, just transferred me... although when i was transferred to canon supprt from there - i got a very helpful white dude from california i believe...
I had Charter cable and their support is horrible... Always getting people in india that you can barely understand that are obviously flipping through large spiral folders trying to find answer and obviously not fluent with what they trouble shooting...
this is all totally unracial for those that may deem it fit, its the truth...