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C4S has been screwing up big time lately. It used to be that you would email Neil with any issue, and he would write you back within 3 hours. I've written to him at least 5 times in the past 2 months, and he does not reply at all anymore.
If you call their customer service number I don't think you ever get a live person - just a message asking for you to leave your number, or email them with your problem. They don't seem to ever call you back, so I don't know why they say they will.
I have over a dozen stores with them, and my page links simply linked to my other C4S stores, but now they no longer work, with no notice or explanation!
All of my C4S sales emails have been coming in as "unknown date" for a few months now, which is very annoying, and now their new notice asks us to resubmit all of our info again for 1099 purposes. What happened to all of that info when we first signed up?
Why do I have to do this for ALL of my stores? Shouldn't they be able to merge the info together on their end? They do that with the monthly payout checks.
They better get their fucking act together soon, or they will be just another casualty of the industry. You just need a more professional company or two to come along, and guess what?...
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