Quote:
Originally Posted by stickyfingerz
Wait that analogy seems silly. Who would give away a car for 39.00? Well how much money do people think programs spend on their content? Customer satisfaction ends, when satisfying the customer is hurting your business, and there are other customers plenty happy to pay 29.00 to VIEW your content, rather than keep it, you go after the customers happy with just viewing.
Wastes breath....
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How much money do we spend on our members areas?
Clearly not enough because the members are supposedly leaving us to go to Tubes. We only
think they are preferring Tubes to paysites. We can't prove it.
I doubt also if the cost of satisfying the customer is what's hurting us, it's trying to satisfy the people who do not buy that really hurts us. Sponsors know their biggest cost is outside the members area.
OK I don't have a simple pre packaged solution, just like everyone else here, but at least I see the problem. That is the customers don't want to buy and until we turn that around we will go the way most industries go when they lose their customers. We need to win back that 1 person in 1000 to close Tubes down. Streaming content is not the solution, it's more of a problem.
Wastes breath....