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I use RYC and I have several program owner friends who use them. They are EXCELLENT. I don't know any other companies who offer this service and to be honest, I don't care if there are any others. They do THAT great of a job.
ebus, this is purely speculation on my part but I think they have so much business now that they pick and choose their clients. I THINK they had to drop some clients who were hiring them to remove their content but at the same time running tubes with other client's content on them. Again, purely speculation. But, that's my guess as to why they wanted your client list.
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