GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Ummmm Not a single thread about Verotel....

Bama · 02-16-2009, 02:01 PM

Dear Customer..

We screwed up, we weren't watching, we didn't double-check our numbers, we didn't do this, we didn't do that...

Now we need YOU to pay for it... I know I'd be using this week to change processors.

That email should have gone something like this..

Dear Customer,

We screwed up, we weren't watching and as a result, we overpaid you over the course of the year. You pay us to provide you with a service and to provide you with accurate information and we obviously didn't do that for you. As a result, we're going to eat 50% of the cost because it was our error that created this issue and and make corrections over the course of the next year (which, coincidentally is the same time span of our mistake) for the remaining 50%....

02-16-2009, 02:01 PM
Bama Confirmed User Join Date: Nov 2001 Location: Redmond, WA Posts: 2,727	Dear Customer.. We screwed up, we weren't watching, we didn't double-check our numbers, we didn't do this, we didn't do that... Now we need YOU to pay for it... I know I'd be using this week to change processors. That email should have gone something like this.. Dear Customer, We screwed up, we weren't watching and as a result, we overpaid you over the course of the year. You pay us to provide you with a service and to provide you with accurate information and we obviously didn't do that for you. As a result, we're going to eat 50% of the cost because it was our error that created this issue and and make corrections over the course of the next year (which, coincidentally is the same time span of our mistake) for the remaining 50%....