Quote:
Originally Posted by BOSS1
Again.... the transactions were good according to them for a year. We provided access to our members area and the custumers got what they "paid" for. Verotels job was to process transactions and let us know if they are good so we can give the custumers access.
They did not get proper information for their partners....While the affiliates got paid and so did the employees, hosting, content providers and so on.
Luckily we got Epoch and Segpay and they are the primary processors so the hit is not a knock out.
I will handle this "shit" inhouse and it will not affect the affiliates in anyway.
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it seems a lot of you are not reading this correctly so I'll try to paint a picture.
Player 1: Boss1
Player 2: Verotel
Player 3: Bank (from what i can understand a German Bank that handles Direct Debit payments)
1) Player 1 sends transaction request to Player 2.
2) Player 2 queries transaction with Player 3.
3) Player 3 passes transaction and postbacks go through, member is added to Player 1's site access list and all relevant successful join info is posted to stats areas on Player 2's site.
Fastforward a year and Player 3 goes back to Player 2 and says, "We forgot to post chargebacks and credits to you for the past 12 months.
At this stage, both Player 1 and Player 2's books and accounting will show that the payments are correct for the number of joins. So how is this Boss1's problem? How exactly do any of you feel he should have known about this? He was not overpaid in the true sense of the word whereby he was meant to get $1000 but got $1500 instead. This is not what happened. What happened was he was meant to get $1000, and DID get $1000. A year later, the bank informs Verotel that credits and chargebacks were not accounted for because they never posted them so instead of being paid $1000, Boss1 should have been paid $500.
Not Boss1's fault, nor do I believe it is Verotel's fault, I'm just amused that many of you think he (Boss1) could have spotted something like this in his general accounting.