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TerryM · 02-16-2009, 06:25 PM

Thanks for the notification Oracle. I have re-activated the account. Our system is set to ban accounts that have certain attributes that indicate fraud (I explained this more in the email). We realize now you are a good webmaster and it was never our intention to ban you out right.

Like other programs we have had a large volume of fraud in the past year. So much so that we have automated some of the banning. I have set your account so this will never happen again.

I am definitely willing to immediately reimburse you for the down time. I have sent you an email with the details and an explanation of the customer service you received.

Hope to have you back in the program.

02-16-2009, 06:25 PM
TerryM Confirmed User Join Date: Jan 2008 Posts: 243	Thanks for the notification Oracle. I have re-activated the account. Our system is set to ban accounts that have certain attributes that indicate fraud (I explained this more in the email). We realize now you are a good webmaster and it was never our intention to ban you out right. Like other programs we have had a large volume of fraud in the past year. So much so that we have automated some of the banning. I have set your account so this will never happen again. I am definitely willing to immediately reimburse you for the down time. I have sent you an email with the details and an explanation of the customer service you received. Hope to have you back in the program. Last edited by TerryM; 02-16-2009 at 06:28 PM..