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Old 02-16-2009, 07:10 PM  
SilentKnight
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Join Date: Oct 2005
Location: shooting pool in Elysium
Posts: 24,818
Quote:
Originally Posted by Terrykink View Post
Thanks for the notification Oracle. I have re-activated the account. Our system is set to ban accounts that have certain attributes that indicate fraud (I explained this more in the email). We realize now you are a good webmaster and it was never our intention to ban you out right.

Like other programs we have had a large volume of fraud in the past year. So much so that we have automated some of the banning. I have set your account so this will never happen again.

I am definitely willing to immediately reimburse you for the down time. I have sent you an email with the details and an explanation of the customer service you received.

Hope to have you back in the program.
Take notes, kids.

This is how its done.
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