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Working from here now. I think their problem may be is that they do not appear to have geographicaly or datacenter separated name servers so whenever there is a network problem it knocks out all four of them. Hopefully they at least have them on four different boxes.
ns1.domainservice.com 1 A 208.73.210.41
ns2.domainservice.com 1 A 208.73.211.42
ns3.domainservice.com 1 A 208.73.210.43
ns4.domainservice.com 1 A 208.73.211.44
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