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Unless you received money in error above your listed payout it's difficult to see how it's your fault after all this time.
Verotel should be going after their banks or insurance on this. Even mentioning it is just going to destroy confidence with their clients.
So far I haven't heard anything about this, but if I had to deal with this on top of the other issues like their backend and $1000 Mastercard fee I would absolutely peak. We are working like dogs these days and this is not a welcome event.
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