I was a little concerned before joining NatNet around 4 years ago that there was no ICQ support as when using other hosts, ICQ was the only real way of getting answers in a timely fashion (if i ever got a reply that is) but the fact is there ticket or phone support is so good you just don't need what can be flakey ICQ communication.
My last ticket to NN:
customer to admin, - 02/21/2009 14:54:12
admin to customer, - 02/21/2009 14:55:48
Just over a minute aint bad is it
That ticket once closed stays in the system so i can refer back to it if needed in the future rather than going through a huge ICQ text file of history.
I've used several 'popular' hosts who post on this forum and nothing comes close to NatNet.
