Originally Posted by GotGauge

Most people do not know the non emergency phone numbers.
If they are not going to give her money back, they are not going to give her a phone book to look up the police.

In my town, we were thinking about having 912, be the non emergency number, not sure what happened to that.

My personal experience, I have tried to call the police a handful of times over the years for non emergency, I would look up numbers, be transferred and transferred, and never really get to anyone. One time, they even said we don't handle that, call 911, and it was NOT an emergency.

Now, with all that said, I do not believe she should of called 911. But the system needs to get something in place, if there is Not in her area.
Honestly I would of been yelling non stop till they either called 911 or gave the money back.

Funny how if you sit in the drive thru, do dispute something, (like getting your money back), refusing to move, they can call 911. I don't think that is an emergency either!

Sorry I quoted you, because this is not bashing you at all!