Hint: Dial zero. Used to be people called "operators" who'd answer and help you dial a phone number you didnt know, or look it up for you.
Also, "store policy" (no matter how rigorously an employee supports it) does NOT trump the LAW, lmfao. You can't state "no refunds" and pretend you can ignore the fact that you took money and didnt render the goods or service you took money for. She was a nut, but was owed her stupid refund, that is pretty indisputable.
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43-922-863 Shut up and play your guitar.
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