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Old 03-08-2009, 01:04 AM  
Brad Mitchell
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Join Date: Nov 2001
Location: Southfield, MI
Posts: 9,812
:stop Dear Playboy (and you too??) your sites are blocked by Trend Micro on millions of PCs

Dear Playboy,

Trend Micro anti virus blocks GoFuckYourSelf.com and probably other properties of yours as well directly in consumers Firefox and IE.

The install base of Trend Micro Antivirus is at least several million PCs. This isn't generating a warning, it's a dead end. So, unless a consumer chooses to manually edit their AV settings they can't click through to see any one of your URLs or load any page content pulled from a blacklisted URL. Furthermore, other companies purchase their highly biased and inaccurate information and use it to filter email, integrate with firewalls and routers.

If a user wants to unblock a domain in their browsers, it's this much work:

open main console
goto internet email and controls
under protection from web threats , click "settings"
click "Edit your list of approved websites"
click add website
enter in your website like this : "http://www.gofuckyourself.com/*
and also "http://gofuckyourself.com/*
(no home user is going to think to add "http://*.domainname.com" to pick up www. or any other second level domains)

I haven't actually seen any top banner ads (including my own) in months from my home PC because I forgot to unblock the no-www record with this Dell I grabbed at Best Buy one day that came pre-installed with Trend Micro (I never would have chosen this).

Yes, if you have any sites on their name based black list it's actually affecting revenues. Even if your sites aren't, you would be surprised, many sponsors (etc) and ad networks have their URLs blocked. The online submission form for "re-review" on Trend Micro does not produce results and support is truly useless based upon our experience.

There is no silver bullet, quick fix or even slow fix that is free. If your URLs or those of someone you know are blocked but truly "shouldn't be" because they are not currently malicious, there IS a solution that I can vouch for:

Our lawyer, well respected industry veteran Corey Silverstein has unblocked URLs recently for MojoHost clients improperly victimized by Trend Micro's "efforts".

Don't let yourself be stolen from! MojoHost customers feel free to discuss with me directly. Everyone else, Corey is available for retainer.

Cheers,

Brad
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71 industry awards for hosting and professional excellence since 1999

Last edited by Brad Mitchell; 03-08-2009 at 01:06 AM..
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