Quote:
Originally Posted by Davey Jones
People who host there: what's the normal ticket response time?
I asked to create three pop3 accounts for my domains.
It's been 4 hours.
Is this normal?  |
Not normal at all, when I file a ticket, no matter how complex I get an answer/action within seriously 2-3 minutes at the most.
22 tickets... all look like this
February 3, 2009, 4:08 pm by amateur
Task created by amateur
February 3, 2009, 4:10 pm by Eugene
Transferred to Eugene
February 3, 2009, 4:10 pm by Eugene
Status changed to In Progress
February 3, 2009, 4:13 pm by Eugene
Email Sent:
Done, check please.
February 3, 2009, 4:13 pm by Eugene
Status changed to Waiting for Response
February 4, 2009, 7:35 am by Pavel
Status changed to Closed