Oh and the thing about ticket systems.
I asked NatNet if they had ICQ support. They said no, and they said that ticket support was much better. Everyone chimed in on that being the case too.
So I gave the ticket system a try. And it turned out to be a complete fail. First of all, going back and forth about the stuff I want and stuff they can't do. Second of all, it took them 3.5 hours to reply to me when I asked if the pop3 usernames could be set up they way I wanted.
So I'm still in favor of ICQ.
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