Quote:
Originally Posted by Killswitch
I guess it's standard in all the industry hosts, but I've used hundreds of hosts in my years on the web and have yet to use one that requires a ticket for every possible thing, including a simple task as adding an email to my server.
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No it is not. Some hosts do this with managed servers presumably so they don't have to spend time cleaning up errors. Personally, I would go nuts if we had to do all that stuff for our customers.