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Old 03-13-2009, 01:18 PM  
Renegade Jeff
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Join Date: Dec 2008
Posts: 60
been working on this lately too...

I'm not sure contacting customer is a great idea. Better to find the best re-billing profile. Like: Hit the card on alternating days, again on a few billing anneversries, try hitting for 1/2 price, etc etc...

It helps to have a processor or gateway that will let you experiement easily with different profiles. Different strategies seem to work for different customer types and different sites.

It's rough out there these days.
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