Originally Posted by Korak

Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal.

Appreciate any feedback...