HostM|)S - what i gotta do?
Hi guys,
I got serious problem with these host.
I bought annual hosting plan:
Hosting Package: No Limit Web Hosting
Domain: icemov.com
First Payment Amount: $71.40 USD
Recurring Amount: $71.40 USD
Billing Cycle: Annually
Next Due Date: 13/12/2009
Until the last week it was all right, i ate over 11-12 Gb per month, it was no problem.
At the end of previous week they blocked my site, i used to try give them a call but useless, all their phone numbers were out of work and ticket stays unanswered till Monday. I didn't get any notice on email of phone, nothing.
On Monday i got reply:
Your account has been suspended due to too many apache resource utilization generated from your web site.
My reply:
You've killed my site. I want you to pay my losses.
And answer:
you do not qualify for a refund as you violated the Terms of service.
--
Anita Mano
Customer Care
That's ridiculous. But what i gotta do now? I won't work anymore with such a "cuties" but i wanna get my money back 'cause its more than half a year yet. At least some part of them.
Thank you all for your thoughts.
Wbr, Dmi
__________________
ZzzZZZzzZZZzzz
|