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Old 04-01-2009, 06:34 PM  
the indigo
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Join Date: Sep 2001
Location: North America
Posts: 2,016
FriendFinder's slow ass customer support.

I can't believe how these people deal with their support tickets.

I'm trying to upgrade my membership... that means PAYING them since almost 2 weeks. Can't get the credit card going (tried 3 different) for some reason. They ask me to call them first, then say they need my credit card scan, photo ID, etc... I sent them and after 3 business days I'm still waiting.

On top of that, they disabled my free account (can't even log in) all together to make sure I upgrade. WTF?

The only alternative billing they have is faxing all your documents and waiting days.

As a paysiter owner myself, I thought I was not that quick on Customer Support emails and requests, but now I feel completely different.

FriendFinder Inc.
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