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Phone support is of little use. I tried to move a website off their service and asked if they would let me SSH in so I could gzip my www directory. The guys response: "I have no idea what you just said". Then we literally played the telephone game as I would explain to him what I wanted and then he would put me on hold and relay my message to "level 2" support. And no they would not let me speak directly with level 2 support.
Everytime I see the GoDaddy owner driving around in his Yellow Lambo in Scottsdale I flip him off.
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