04-12-2009, 06:16 PM
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Choice is an Illusion
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Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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Quote:
Originally Posted by MaDalton
btw - these so called DDEU transactions make about 80% of the sales volume in Germany (mostly because credit cards are not very popular). while the general chargeback ratio with these is higher than with credit cards, it's mostly because of underfunded bank accounts, not because the user initiates a chargeback. when i asked my german clients about their chargeback ratio i mostly heard something around 5%, 10% in the worst cases - again: because the user did not have enough money in his account, not because he cancelled. far away from the nearly 100% Verotel claims. such a high chargeback ratio is impossible, even with this billing method. so if they claim anything higher than 10% or maybe even 15% of the transactions failed because the USER initiated it it's simply a lie. 
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Good feedback.
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