We've been with both, we've had both as primary billers.
There's simply no comparison. CCBill is simply extraordinary.
No BS, no runarounds, no excuses. I can't say the same for the competition.
As for using CCBill as primary and cascading to Epoch or Segpay, that would probably be fine.
However, if you are just starting out and don't have the volume to justify the extra Visa fee, it probably doesn't make sense to do that right now; a large % of the declines we're seeing are NSF from debit cards, and the other big % is basic declines (which usually means card over limit) so those customers aren't going to get approved on another biller's cascade anyway.
In 6 months or a year when you have some volume, then it might make sense to go with an alternate biller in cascade.
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