I've been told that if a person joins a CCBill site, opting for a recurring billing option, but then cancels before any rebilling occurs, that CCBill's merchant bank will flag that person for committing a form of fraud. Then, whenever that person attempts to join another CCBill site, they will be rejected. With no secondary processor as a back-up, you will simply lose the sale.
Is there any truth to this, or is this misinformation?
Quote:
Originally Posted by BV
that's bullshit
i have countless members that join and cancel and join and cancel over years
|
Thanks BV. The information above was actually told to me by a representative at one of the non-CCBill payment processors I've been communicating with, so your response is very interesting.
I would rather not pay $750 for another processor, but if I do add another biller they would have to work with my upcoming CCBill affiliate program, so Epoch and/or SegPay seem to be the only options.
I will say this; around 3 weeks ago I removed a second billing option from my join page, based upon the recent credibility of that processor (not Epoch or SegPay). With ONLY CCBill on my join page, sales have dropped over 25% since then, with no other changes whatsoever, so it is easy to believe a second biller is important, but from the replies on this thread, that does not seem to be the case. Still a mystery regarding the past 3 weeks however, so I am left scratching my head.