Quote:
Originally Posted by natkejs
Yep that's it.
It's not acceptable that's why I'm trying to solve it.
I can not change TMM's policy's, they do not import old financial stats and I'm sure they have their reasons.
If you're an active affiliate just reply to that email and I will sort it out manually.
I realize it could have been smoother but this is the only solution I'm able to offer.
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Ok thanks for being up front.. Couple more questions.
Where does this database with account $'s reside? If you have the database on your server, you could just run a report, which is why I'm confused.
Is this where TMM's policy comes in or something?
What I'm getting at is that maybe they don't have a "one-click import" like a magic-wand tool for you, but surely you can ask for a report of all accounts that have balances that are not $0.00?
With that list you could go ahead and square this all up without thousands of affiliates sending you manual e-mails, only to end up with a partially fixed solution that still sees lots of affiliates losing the money they earned.