Quote:
Originally Posted by Socks
Ok thanks for being up front.. Couple more questions.
Where does this database with account $'s reside? If you have the database on your server, you could just run a report, which is why I'm confused.
Is this where TMM's policy comes in or something?
What I'm getting at is that maybe they don't have a "one-click import" like a magic-wand tool for you, but surely you can ask for a report of all accounts that have balances that are not $0.00?
With that list you could go ahead and square this all up without thousands of affiliates sending you manual e-mails, only to end up with a partially fixed solution that still sees lots of affiliates losing the money they earned.
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I would say that's where the policy comes in but I really don't want to comment on how or why. All I know is they've gone out of their way to help us move to NATS and I'm sure any company policies exists for a good reason.
I realize it's troublesome for affiliates and if I find out a better way I shall go that path but for now I'm doing it manually as the emails drops in.