Quote:
Originally Posted by TondaB
If shared hosting works for you, Naked Hosting has some great plans (see sig)!
Hit me up:
tondab at nakedhosting dot com or ICQ 61462417
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Quote:
Originally Posted by nosey
stay far away  terrible support! |
Quote:
Originally Posted by TondaB
Ok, I am going to be "nosey" and ask, what your specific problem was. If you would like to give me your account information via email that would be great. This is not the typical feedback I get in regards to our support.
tondab at nakedhosting dot com
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----------- ticky
"Your account was moved to one of our holding servers.
It looks like there was a problem transferring and setting up
the mysql users on the new server."
We will get the correct information pulled from your old server
and setup on the holding server."
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Holding server was perfect timing... "Are you a Dork, Geek or a Nerd?" Neither I guess
All sites were 100% down without MYSQL running correctly, made a support ticket, trusting your support team would simply fix a MySQL database user(s) error on your end. I was just about out the door(literally) for my long awaited 6-7 day vacation.
I contacted you by e-mail & icq to get a quick helping hand, but found out you were on vacation as well. Np
I explained to support the situation by ticket that I was leaving & that I would have no internet access, please get the sites back up soon.
----------- dicky
"The MySQL users on the holding server have been recreated for you. If you see any issues with the MySQL access per db user, please let us know."
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The above was a ticket response that was sent on the same day I had already left for vacation. They couldn't test just one site to see if it was up?
all my sites were down for
6 days while I was away w/no internet access(reason I went
)
I return from vacation, made another ticket, 85% problem was fixed in 4 minutes, I fixed the rest in a few minutes. Damage was already done, my opinion, terrible support!